The main functions of the Personnel Department are:

- To manage the provision of qualified personnel for “RTMCUz” LLC;

- To participate in the preparation of the business plan on personnel policy issues;

- To maintain records of staff, organize their training, and ensure the improvement of their qualifications;

- To prepare a consolidated schedule of employees’ leave and monitor compliance with the approved leave schedule;

- To participate in activities related to the selection and appointment of personnel according to staffing needs;

- To organize the hiring, transfer, and dismissal of employees, as well as the timely and legally compliant processing of documents, orders, and employment contracts related to employee leave;

- To prepare the necessary questionnaire data on “RTMCUz” LLC personnel for the attestation commission and for awarding honorary titles.

The main tasks of the information and analysis department on telecommunications issues of "RTMCUz" LLC are follows: 

- Continuous study of international ratings related to the field of telecommunications. 

- Establishing mutual cooperation with foreign organizations that maintain international ratings and indices in the field of telecommunications, exchange of data and carry out information-analytical work on telecommunications issues. 

- Formulating proposals to improve Uzbekistan's position in international ratings related to the telecommunications sector and to include it in other international ratings and indexes.

- Analyzing international ratings, advanced international experience and modern technologies in the field of telecommunications.

Main tasks of the department:

• Ensuring the operational reliability of the enterprise infrastructure;
• Maintaining primary records of fixed assets and inventory (material assets);
• Exercising continuous control over the proper and efficient use of motor vehicles;
• Monitoring the consumption of petroleum products, natural gas, electricity, and thermal energy within the enterprise;
• Ensuring the uninterrupted operation of heating, water supply, sewage, gas and power networks, as well as the telephone communication system;
• Ensuring compliance with sanitary and hygiene standards in the premises (cleanliness, cooling and lighting systems);
• Timely provision of employees with office equipment, stationery, and (housekeeping) supplies.

The main functions of the department are:

- To organize and manage the company’s accounting system; to prepare and approve the work plan for accounting reports;

- To maintain accounting registers; to establish the accounting information system;

- To perform many other functions that are part of the integrated accounting system;

- To ensure the company’s stable financial condition, conduct an objective analysis of cash flows, maintain effective management, and implement the development strategy.

The main functions of the Bureau are:

- To ensure the rule of law and legality in the law enforcement activities of “RTMCUz” LLC;

- To monitor the compliance of draft documents prepared (or adopted) by “RTMCUz” LLC with legal requirements;

- To participate in legislative drafting and law enforcement activities within “RTMCUz” LLC, and to coordinate the work of its departments in preparing proposals for improving legislation;

- To enhance the legal culture and literacy of “RTMCUz” LLC employees and explain the content and essence of adopted legal acts, including through active use of modern information and communication technologies;

- To conduct contractual-legal and claim-related work, ensuring the reliable protection of the property and other interests of “RTMCUz” LLC.

It participates in establishing expert groups to ensure effective collaboration with the public and mass media, rapidly disseminate information among journalists and bloggers working with information services, and involve a broad segment of the population in discussions of draft regulatory and legal documents. Additionally, it prepares and conducts press conferences and briefings.

The main functions of the Information Security and Technical Support Department are:

- To detect violations of legal requirements in the transmission of international voice traffic within the telecommunications networks of the Republic of Uzbekistan and to automate the process of obtaining information about such violations;

- To organize the study and analysis of the experience of foreign and local companies and organizations, implement measures aimed at improving production processes based on the results, and study methods for combating fraud in communication networks. This includes taking measures to prevent, identify, assess, investigate, and minimize cases of fraud.

The functions of the department are:

- To maintain the electronic fund of regulatory documents and standards;

- To provide access to regulatory documents;

- To implement regulatory documents;

- To monitor the effectiveness of regulatory document application;

- To develop draft regulatory documents and standards;

- To plan standardization activities;

- To provide information regarding regulatory documents;

- To ensure that the Quality Management System (QMS) complies with the requirements of the Uzbekistan State Standard DSt ISO 9001:2015;

- To monitor QMS documents;

- To conduct internal audits;

- To organize internal training related to the QMS;

- To control compliance with document management requirements;

- To analyze reports from responsible persons for the QMS.

The main functions of the Economic Analysis and Tariffs Department are:

- To determine and implement priority directions for improving financing and economic analysis activities;

- To conduct the economic activities of “RTMCUz” LLC, including accurate accounting and reporting, preparing and analyzing cost estimates, coordinating contractual relations and taking appropriate measures regarding the financing of ongoing projects;

- To develop business plan indicators and coordinate them with management;

- To participate in the organization of the company’s structure and staffing units;

- To ensure timely and quality preparation of statistical reports within the scope of its authority;

- To analyze the implementation of the “RTMCUz” LLC business plan;

- To perform economic analysis of the main performance indicators (KPIs) of the company and its divisions.

The main duties of the department are as follows:

- Coordinating the necessary technical and organizational tasks within the scope of responsibilities assigned to the Ministry of Digital Technologies of the Republic of Uzbekistan regarding the organization of state events;

- Providing the required technical equipment, tools, and telecommunication services for state events and monitoring their uninterrupted operation;

- Establishing cooperation with relevant organizations and enterprises to ensure the proper organization of state events.

Main functions of the department:

- Ensure the security and efficient operation of continuous, information exchange between organizations of software products introduced in banks, financial institutions and payment organizations in "RTMCUz";

- Coordination of the processes of operation of Bank information systems, payment systems, antifrod modules and other integrative platforms in the “RTMCUz”;

- Assistance in the security of fraudulent (Telecom antifrod) activities, which can be carried out through the mobile application of banks, financial institutions and payment organizations, as well as through telecommunication networks;

- Participation in the processes of testing and commissioning of new functional capabilities introduced in banking systems;

- Ensuring the mutual integration of Information Systems in banks, financial institutions and payment organizations and monitoring their stable functioning.

Main Functions of the Department:

- Develops regulations and documents aimed at preventing emergency situations that may threaten the enterprise’s premises and mitigating them if they occur;

- Establishes a Civil Defense structure at the facilities and, in cooperation with the Civil Defense Institute under the Academy of the Ministry of Emergency Situations of the Republic of Uzbekistan, organizes on-site training sessions to prepare the structure and personnel for emergencies;

- Conducts special tactical exercises at the facilities to test acquired knowledge and skills in practice;

- Performs assigned tasks to ensure the stable operation of the facilities, including organizing and managing fire safety measures within the enterprise;

- Conducts initial and periodic drills with employees and, with the involvement of the district Emergency Situations Department, demonstrates the practical use of equipment and primary firefighting tools.

Department develops the company's ties with foreign countries, organizations, and partner companies, coordinates projects and cooperation agreements, organizes delegation visits and business trips, studies and implements best international practices, represents the company's interests at conferences, seminars, and forums and maintains official documentation and correspondence related to cooperation.

Main functions of the department:

- Conducting regular monitoring of the financial sustainability of projects implemented by “RTMCUz” LLC, as well as performing financial and economic analysis;

- Assessing financial sustainability indicators through analysis of income, expenditure, and profit dynamics;

- Identifying financial risks in a timely manner and implementing measures to mitigate them.

- Developing and implementing the marketing strategy of “RTMCUz” LLC;

- Improving the efficiency of ongoing projects, optimizing costs, and expanding the user base.

- Studying global best practices and worldwide trends and adapting them to local conditions through the implementation of new or improved projects;

- Assessing demand for existing and prospective projects in foreign markets and facilitating their deployment abroad;

- Organizing project implementation activities in cooperation with IT Park and its foreign representative offices, as well as with governmental and commercial organizations of the Republic of Uzbekistan;

- Evaluating the economic feasibility and effectiveness of projects and ensuring their sustainable development;

- Analyzing the activities of economic sectors and undertaking measures to implement “RTMCUz” LLC projects within relevant sectors of the economy;

- Assessing the financial performance, risk levels, and market opportunities of new projects;

- Preparing analytical materials and reports on project status, financial sustainability, and marketing activities.

The main functions of the department are:

- To ensure the timely and proper consideration of appeals from individuals and legal entities (residents and non-residents of the Republic of Uzbekistan), as well as appeals and claims from companies;

- To oversee the handling of written, oral, and electronic appeals submitted to "RTMCUz” LLC;

- To monitor and analyze the processing of written, oral, and electronic appeals submitted to “RTMCUz” LLC;

- To develop proposals for improving the system through which “RTMCUz” LLC handles appeals.

The functions of the Strategic Development Department of the “RTMCUz” LLC are as follows:

- To develop information systems within “RTMCUz” LLC, modernize the telecommunications network using advanced information and communication technologies, and implement development projects;

- To attract investments to “RTMCUz” LLC and study strategic issues in project implementation, identifying promising sectors and directions of investment activity;

- To develop initiatives for implementing strategically important and highly efficient projects, formulate strategies to improve the efficiency of departmental activities, and organize additional support for projects;

- To strengthen the trust of existing partners by introducing new interactive services and other services within “RTMCUz” LLC;

- Taking into account advanced foreign experience, to develop proposals for improving the national legislative framework in relation to “RTMCUz” LLC projects;

- To prepare consolidated reports, analytical and statistical data, and materials on activities carried out within “RTMCUz” LLC;

- To establish, maintain, and periodically update the electronic fund of normative documents and standards used in the department’s activities;

- To further develop the Subscriber Control system and add new functionalities.

The main tasks of the center are as follows:

Carries out operational and administrative management of the telecommunications networks of the Republic of Uzbekistan and ensures their efficient functioning;

Ensures the priority use of telecommunications networks and resources by state authorities and administration bodies, as well as by defense, security, and law-enforcement agencies;

Supervises the restoration of telecommunications networks of the Republic of Uzbekistan in the event of accidents and emergency situations;

Collects, processes, and analyzes operational information on the status of telecommunications networks of the Republic of Uzbekistan and, based on the current situation, performs their reconfiguration (restructuring) in real time;

Ensures the exchange of information on the status of telecommunications networks of the Republic of Uzbekistan with the divisions of the National Management Center, as well as, when necessary, with telecommunications operators of other countries, including the exchange of information on the status of communication networks of the CIS member states;

Collects and processes information on the status of base stations of mobile operators within the territory of the Republic of Uzbekistan.

Main Responsibilities of the Department:

In terms of administering contracts related to the provision of telecommunication services by the “RTMCUz” LLC:

Formalizing, concluding, and administering contracts with legal entities in accordance with the established procedure;

Carrying out mutual settlements under the contracts in accordance with the established procedure.

In terms of organizing the procurement of goods, services, construction works, and other inventory items necessary for the full operation of the “RTMCUz” LLC:

Reviewing applications (requests) in a centralized manner;

Organizing activities related to the implementation of public procurement;

Ensuring the proper organization of electronic procurement.

The main functions of the department are:

• Formation, maintenance, operation, technical support, and development of the centralized database of ported numbers, as well as the collection, storage, processing, and transmission of the information and data contained therein, and ensuring access to and use of the Centralized Database of Ported Numbers (CDBPN).
• Automation and coordination of the processes for collecting, processing, storing, and transmitting data provided by mobile network operators (providers) to ensure the portability of subscriber numbers.
• Ensuring information exchange related to the procedures of subscriber number portability, making changes to information on ported numbers, suspension of the number portability service, and the return of a ported number to the original operator.
• Coordination of interaction between the recipient operator and the donor operator arising during the subscriber number portability process.
• Cooperation with national management centers of telecommunications administrations and operators of foreign telecommunications networks on issues related to numbering resources.
• Receiving and reviewing applications for the allocation of numbering capacity and signaling point codes, as well as providing services for the allocation of short special numbers for information services.
• Creation and maintenance of databases for the National Numbering Plan of the Republic of Uzbekistan, signaling point codes of the SS7 network, and classifiers of country codes for the CIS, foreign countries, and the Republic of Uzbekistan.
• Informing branches of “Uzbektelecom” JSC, telecommunications operators, as well as operators from CIS countries and other foreign countries about changes in the numbering resources of the Republic of Uzbekistan.
• Execution of tasks stipulated in contracts and agreements between mobile network operators (providers), payment system operators, content providers, and “RTMCUz” LLC, as well as tasks defined by relevant regulatory documents and by orders and directives of the Ministry of Digital Technologies.

The Department of Executive Discipline and Organizational Control is a structural unit of the “Republcan telecommunications management center of Uzbekistan” LLC, “RTMCUz” LLC. The main functions of the department are:

- To manage the workflow in “RTMCUz” LLC in accordance with external and internal regulatory documents;

- To systematically monitor the execution deadlines of documents and their proper implementation;

- To ensure the preservation of original copies of incoming letters and messages from the Ministry (with all attachments), as well as official periodic publications of legal acts, and to guarantee their integrity;

- To oversee the proper preparation, correct drafting, coordination, and approval of documents of “RTMCUz” LLC, as well as to organize and maintain the company’s archive;

- To ensure the accounting and preservation of archival documents.

Main Responsibilities of the Department:

• establishment of a comprehensive system at “RTMCUz” LLC in accordance with the requirements of the international standard ISO 37001:2016 on anti-corruption, implementation and development of the anti-corruption system, timely identification of corrupt practices and elimination of their causes and conditions, prevention of corruption-related actions, raising employees’ legal awareness and culture to foster a zero-tolerance attitude toward corruption, organization of preventive measures within the system, and ensuring compliance with anti-corruption regulations;
• improvement of anti-corruption activities within the system of “RTMCUz” LLC;
• prevention of corruption-related offenses and combating such violations;
• ensuring the effective functioning and control of the anti-corruption system;
• cooperation with other state authorities and organizations engaged in or participating in anti-corruption activities;
• conducting internal inspections regarding illegal actions and behavior, and ensuring that lawful measures are taken based on their results;
• fostering a zero-tolerance environment toward corruption and enhancing the effectiveness of the internal control system;
• compliance with regulatory and legislative activities;
• adherence to ethical standards, moral conduct, and labor discipline.

Main tasks of the department:

• ensuring the operability of the mobile device registration system based on international unique identification codes through regular monitoring, analysis, and assessment of its status, as well as conducting negotiations on matters within the competence of the department;
• maintaining оперативное (prompt) cooperation with the Ministry of Internal Affairs of the Republic of Uzbekistan (hereinafter – MIA) on tracking lost or stolen mobile devices by their International Mobile Equipment Identity (IMEI) codes, including adding them to or removing them from the “blacklist,” as well as preventing the cloning of IMEI codes of mobile devices;
• ensuring timely and high-quality data exchange between the system and the Global System for Mobile Communications Association (GSMA) based on concluded agreements;
• improving the system’s capabilities in accordance with current requirements and changes in the regulatory and legal framework of the Republic of Uzbekistan;
• receiving and processing requests from individuals and legal entities regarding the registration of IMEI codes of mobile devices;
• cooperating with mobile device manufacturers (or their representative offices) to further improve the mobile device registration system;
• carrying out international cooperation with foreign countries in the field of mobile device registration, including matters related to cloned, stolen, lost, and criminally used mobile devices.

The functions of the department are:

• Coordinates the management of Uzbekistan telecommunication networks, ensures their efficient operation, promotes rational use and development of telecommunication resources, establishes a system of coordinated management of networks of telecommunication operators, departmental network owners, and providers, ensures the priority use of networks in the interests of state authorities, administration, defense, and national security bodies, and coordinates efforts to fully meet the demand for telecommunication services;
• Through the Republic of Uzbekistan Integrated Automated Management System, as well as the management systems of operators and providers, conducts systematic monitoring of the quality of services provided and the compliance of telecommunication networks with established requirements, collects information on network accidents and damages, and prepares data on the dynamics of network quality indicators for submission to the Ministry;
• In daily operations and in emergency situations, cooperates with national centers for telecommunication network management of foreign countries regarding network management and mutual use of telecommunication resources;
• In daily operations, prepares proposals for the rational use and development of telecommunication network resources to maximize the satisfaction of special consumers’ communication service needs;
• Provides centralized and rapid administrative management of operators and providers’ networks, conducts systematic monitoring of network conditions, and evaluates compliance of services with quality indicators;
• Participates in the development of the rapid administrative management plan for Uzbekistan telecommunication networks in emergencies and non-standard situations;
• Conducts training exercises in accordance with rapid administrative management plans for operators and providers telecommunication networks during emergencies and non-standard situations;
• Coordinates the actions of telecommunication operators and providers to restore communication used by state authorities, administration, defense and security, law enforcement, and emergency protection agencies in case of accidents;
• Coordinates cooperation between operators and providers of telecommunication networks for special consumers and networks of general use when establishing new communication channels and carrying out preventive maintenance work.